Hi community,
I wanted to share a quick win that significantly improved our checkout process and customer satisfaction. By implementing PrestaShop custom checkout fields, we were able to collect delivery instructions and personalize our post-purchase communication.
Not only did it reduce order-related queries, but it also gave us new ways to segment our customers for future campaigns. If you haven't tried adding these fields yet, now’s the perfect time. It aligns with the rising trend of hyper-personalization in eCommerce.
Would love to hear your experiences or recommended modules!
