4 replies to this topic

[zellenak]

Hello,

 

I tried the module "Ask about product" on PS 8.1.2 (PHP 8.0 or 8.2), but the form confirmation button does not work - nothing happens, no error message (see attachment).

 

 

Does anyone know where the problem might be?

 

Thank you.

Attached Files

•  image_20.jpg   68.73KB   0 downloads

[parallaxx]

Same issue here. Module does not work correctly anymore. It's a pity.

 

PS 8.2.0, PHP8.1.3

 

No confirmation to the user that the message has been sent, so they click on submit button many times and same duplicate message arrives in your inbox. 

[Milosz]

Same issue here. Module does not work correctly anymore. It's a pity.

 

PS 8.2.0, PHP8.1.3

 

No confirmation to the user that the message has been sent, so they click on submit button many times and same duplicate message arrives in your inbox. 

 

the issue is probably caused by some js errors on your side, module was tested in 8.2 environment and it does work.

 

please share url to your shop and i will take a look on it.

[peper]

the issue is probably caused by some js errors on your side, module was tested in 8.2 environment and it does work.

 

please share url to your shop and i will take a look on it.

 

I receive emails but the window doesn't close with the send button and the clients insist, so I receive many emails with the same question. 

 

PrestaShop: 8.2.1 and PHP: 8.2.28
 

In console say "Failed to load resource: the server responded with a status of 500 () ......../module/aapfree/question?
 

url shop
Zippo Grabado Personalizado Foto

 

Post: i receive your mails with 

Phone: 123123123

Email: test@test.com

test

 

Other modules mypresta.eu like : Voucher code for product comments + reminders, Product Comments - Reviews rich snippet, Dashboard comments / reviews moderation nad comments its working fine.

 

Another error occurs on backoffice module in: "You can find all submitted questions here: Questions" - when you go to the page say : page not found - The AdminAapfreeQuestion driver is missing or invalid.

 

Thanks for the support.

 

Ok, resetting the module worked for me.

Prestashop 8.2 and PHP 8.1

[Milosz]

please activate debug mode under adv. parameters > performance.

 

https://imgur.com/k5iLjGH 

 

from what i see there is internal server error that requires debug process

i will check what is the behind internal server error and let you know about next steps

[Milosz]

please activate debug mode under adv. parameters > performance.

 

https://imgur.com/k5iLjGH 

 

from what i see there is internal server error that requires debug process

i will check what is the behind internal server error and let you know about next steps

[peper]

 

please activate debug mode under adv. parameters > performance.

 

https://imgur.com/k5iLjGH 

 

from what i see there is internal server error that requires debug process

i will check what is the behind internal server error and let you know about next steps

 

 

ok, activated. Thanks a lot.

 

...Maybe a problem with fancy?

 

Ok, resetting the module worked for me.

Prestashop 8.2 and PHP 8.1