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This is public support for tinymce pro module. With this extension you can replace standard rich text editor in prestashop with extended editor with many addititional features. With this extended editor you can also save non-default html / script code that by default is not possible.
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tinymce pro does not work after update to 1.7.8.6


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#1 nelly

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Posted 10 June 2022 - 08:45 AM

Hello, I upgrade my prestashop 1.7.7.1 to 1.7.8.6. Now the tiniy FCE Pro don't work correctly. I can not see the code.The window open but it is white.Module version is 2.3.8. Thank you. Nelly



#2 Milosz

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Posted 10 June 2022 - 08:46 AM

Hello, I upgrade my prestashop 1.7.7.1 to 1.7.8.6. Now the tiniy FCE Pro don't work correctly. I can not see the code.The window open but it is white.Module version is 2.3.8. Thank you. Nelly

Hello,
module "tinymce" is available in 3 versions:
tinymcepro16.zip - for prestashop 1.6.x only
tinymcepro1760.zip - for prestashop 1.7.0.0 - 1.7.6.x
tinymcepro1780.zip - for prestashop 1.7.8.0 and newest
 
if you updated your shop to version 1.7.8.x you need to use tinymcepro1780.zip library,
this means that you need to:

  • uninstall old version of the module
  • upload new correct zip tinymcepro1780.zip
  • install module
  • just in case - clear browser cache to see new editor everywhere in back office

 
best regards
milosz



#3 nelly

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Posted 10 June 2022 - 08:46 AM

thank you, i downloaded new zip. installed in shop but still the same



#4 Milosz

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Posted 10 June 2022 - 08:47 AM

just clear browser cache and log in to your shop again,

you do not see editor because browser remembers old .js files of the module, 

after cache clear browser will see new files and it should work fine



#5 nelly

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Posted 10 June 2022 - 08:47 AM

Thank you!

SOLVED !






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